By Karim Were
A private health facility in Kampala has come under scrutiny after admitting a possible error in the treatment of a one-year-old child, raising fresh concerns about patient safety and accountability in smaller clinics.
The incident, which occurred in Ntinda–Kigoowa during the Easter period, involved baby Tevor Bakwine, who had been taken for treatment after developing symptoms of vomiting and diarrhoea.
According to his mother, Winnie Nakagolo, limited access to open medical facilities during the holiday forced her to seek care at Spenum Medical Specialist Clinic. What followed, however, has sparked a dispute between the family and the clinic.
Nakagolo alleges that during attempts to draw blood, medical staff used a vein-detection device that appeared to cause severe discomfort to the child. Shortly after the procedure, she says, the child developed burn-like injuries on his arms and feet—areas where the device had been applied.
Despite returning to the clinic multiple times, Nakagolo says her concerns were not adequately addressed, prompting her to seek treatment elsewhere. The child is currently receiving additional care at another facility.
In response, the clinic’s proprietor acknowledged the incident and stated that the injuries may have resulted from an unexpected allergic reaction—either to the equipment used or medication administered. The clinic also conceded that there may have been shortcomings in how the case was handled.
The situation has further escalated due to a financial dispute, with the clinic reportedly insisting that the family settle an outstanding bill of Shs50,000, even as questions remain about the quality of care provided.
The case highlights broader challenges faced by patients seeking care during public holidays, as well as the need for clearer communication, oversight, and accountability within private healthcare facilities.
As the child continues to recover, the family says it is determined to pursue answers—and possibly justice—over what they believe was avoidable harm during a routine medical visit.
